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Part 2 · Six weeks, one framework a week · 2 of 7

North Star, Functional, and Granular Metrics

North Star = the domain's leading business metric. Functional = the leading metric for a sub-area. Granular = an indicator of effectiveness.

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Every data product needs a metric hierarchy, not a single number:

  • North Star metric — the domain's leading metric, tied directly to business outcomes. Example (Sales): revenue_generated.
  • Functional metric — the leading metric for a specific function/domain within that. Example: #deals_closed_value.
  • Granular metric — an indicator of effectiveness, usually a rate or ratio that explains why the functional metric moved. Example: conversion_rate.

These three sit in a Metric Dependency Tree (MDT): granular metrics roll up into functional metrics, which roll up into the North Star. This is what makes root-cause analysis tractable — you can walk down the tree from "revenue dropped" to the specific granular metric that explains it.

Source: 6-Week Data Products Product Playbook.pdf

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